Privacy Policy

Last Updated: 17 March 2025

Welcome to Lamandau Digital Labs (“Company”, “we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lamandigilab.my.id/ (“Website”) and interact with our services, including our WhatsApp customer service chat.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you contact us, request a quote, or use our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you provide voluntarily

b. Automated Data Collection

When you visit our Website, we automatically collect certain information, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent
  • Cookies and tracking technologies

c. Information from WhatsApp Chat

If you interact with our customer service via WhatsApp, we may collect:

  • Your WhatsApp number
  • Chat history relevant to our services
  • Any additional information you share with us

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and improve our web development and AI automation services
  • To communicate with you regarding inquiries, quotes, and support requests
  • To enhance user experience and improve our Website functionality
  • To send marketing and promotional messages (only if you have opted in)
  • To analyze usage patterns for Website improvement
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Service providers: Third-party vendors assisting in hosting, analytics, and support
  • Legal authorities: If required to comply with legal processes
  • Business transfers: In case of a merger, acquisition, or sale of assets

4. Data Security

We implement security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We encourage you to avoid sharing sensitive personal information via WhatsApp or other unsecured channels.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing and updating your information
  • Requesting deletion of your data
  • Opting out of marketing communications

To exercise these rights, please contact us at [email protected].

6. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at: